Which? urges passengers to guide direct with suppliers | Information
Holidaymakers are often better able to avoid reservations by planning vacations and reservations directly with those traveling in the area, depending on which ?.
The Consumer Board reviewed about 5,000 members for their experiences at various airports, divided into airports, residential areas and tour operational sites.
The results showed a number of problems with the use of reserves – which are often seen as a trouble-free way to compare prices and get better when you reserve vacations – which have been exacerbated by the epidemic.
Respondents rated the pages on a variety of scales, including page functionality, prices, and fines, with most pages earning less than they did last year.
Airports did not fare very well, while some companies were unable to contact the withdrawals and refunds during the Covid-19 closure.
Some charge the admin fee to reimburse the fees which would have been free if the flight had been claimed.
Netflights received the highest rated customer in the group, though it was 65 hardest hit.
It was the only airport to get four stars on the trees, and less than one in ten customers commented negatively on this page.
At the other end of the airport table was Opodo, which one? recent riders who have been offered to avoid reservations, after leaving the ATOL system.
The comparison site did not perform very well.
The best leader in this market was Skyscanner, with a 67 percent customer base.
Reservations were gradually voted out.
This is the only region where some resorts have been able to receive more than 70 percent of the customer base, while most reserves have four stars in a single group.
Airbnb, with 75% of customers, was the only customer base and players that was enough to receive? the right position.
Rory Boland, editor of Who? Travel, he said: “Reservations have been seen as a hassle-free way to pay for travel or accommodation when booking a vacation, but our research shows serious problems, ranging from low refund rules and illegal admin fees, to no customer support.
“This year has shown us that there is no guarantee of a vacation, which is why it is more important than ever to ensure that the company you have invested in is reliable with your money.
“With the exception of a few exceptions, resorts have lowered their customers to the front, so the best way to ensure your money is in safe hands is to just book a package, hotel or plane, and they can help you.”